Frequent questions & Support

Below you find the most common questions asked to our customer service. If you can't find the answer to your question you can ask our customer service on Kundo by clicking the right hand feedback button, or by visiting our support site on Kundo.

Betalning

Hej! Jag behöver swift och bic-nummer för att betala från min norska konto till er. Kan någon ge mig det? :) Mvh Malin

what countries cover stagepool?

Hi, I wanna know how many countries that cover the stagepool job offers

Utebliven faktura

Hej, jag har inte fått fakturan först utan betalningspåminnelse med straffavgift. Hur ska jag veta vad och när ska jag betala? Kan man få en månadsfaktura så att man inte glömmer att betala, vilket är meningen, men det är lätt att glömma om man inte får en faktura. Tack för snabb svar.Sarolta Tonelli

Account

Hey I am no longer wanting to be charged monthly for my use of Stagepool how do I stop my account? Thank you!

Dancer in Europe

Hi, I would like to get a subscription for job seeker but I was wondering if it’s possible to receive jobs from all European countries and not just just from one country. Also, How many number of jobs can you apply for with the normal job seeker. Do you also ever give discounts?

My membership

Hi, I was just wondering when I might be able jo stop my membership at stagepool? I`ve really enjoyed being a member, but there seem to be quite few jobs stationed in Norway, and due to recent changes, Norway is where I primarily want to work. For the time being it also seems Im able to find jobs myself:-) But, as I mentioned, I`ve really enjoyed my membership, and it has been quite cool being able to see what is going on in showbiz elsewhere. If it is possible, I hope this e-mail might do as a resignation. Yours sincerely, Lene Kokai Flage

kontoinnehavarens personnr/organisationsnr

What is my person nr / organisations nr??

Where do I find my pictures, films and my CV?

I can’t find where I change my pictures, my films and my cv?

new stagepool site

Why is everything gone? Cv, Pictures, everything…and no jobupdates as well…And we didn’t even get infos about the upcoming changes!The new stagepool sucks. Big dislike & gonna cancel my membership.

So many questions...

Hello! Thanks for the "new stagepool" – but I have so many questions now… Is ist possible to delete the old job offers in my account? And is it possible to get my site in german? Because I´m german. And what´s about my e chiffre account? Can´t find it. I´m sorry – but the new stagepool is too confusing for me! Thanks for the answer. Byebye

Go to StagePool's support site on Kundo!

Personal assistance

Most questions can be answered on Kundo, but if you still need personal assistance from us or need to talk to us in private, please use the link below to contact us directly.